The main reasons for still receiving notifications during Do Not Disturb (DND) mode include:
- Priority or critical notifications: Some notifications are classified as critical or high-priority, so they bypass DND and still make sounds or vibrate. This includes direct messages or alerts marked as critical by the system or apps.
- Exceptions in DND settings: Apps or contacts may have been added as exceptions to DND, allowing their notifications to come through even when DND is on. Removing these exceptions from the allowed apps and contacts list in DND settings will stop those notifications.
- Focus status and shared device settings: On Apple devices, if Focus (including DND) is shared across devices, notifications may appear if DND is off on another device. Disabling "Share Across Devices" or ensuring DND is enabled on all devices may help.
- Override settings on Android: Android apps or notification channels may have "Override Do Not Disturb" enabled, letting their notifications bypass DND. These need to be disabled in app notification settings.
- Emergency alerts: Wireless emergency alerts can bypass DND on Android phones and need to be disabled separately if desired.
Common solutions involve carefully reviewing the allowed apps and people exceptions in the DND or Focus settings, disabling any overrides, and checking for and managing critical notification settings. Restarting the device, updating software, and resetting settings can help if issues persist.
In summary, notifications bypass DND mainly due to priority classification, exceptions/settings in allowed apps or contacts, device sharing of Focus status, or override options in notification settings. Adjusting these can resolve the issue of receiving notifications during Do Not Disturb.
