why isn't snapchat working

why isn't snapchat working

8 hours ago 2
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Snapchat is currently not working due to a major internet outage caused by a significant disruption at Amazon Web Services (AWS), which hosts much of the internet infrastructure that Snapchat and many other apps rely on. This AWS outage, originating from its US-EAST-1 region in Northern Virginia, led to Snapchat being unresponsive for millions of users worldwide on October 20, 2025.

Users reported issues like being unable to log in, send messages, or load their feeds, with some even temporarily locked out due to repeated failed login attempts. The broader outage affected many platforms beyond Snapchat, including Ring, Coinbase, Roblox, and others.

Meanwhile, to troubleshoot personal device or app-related problems once the major outage is resolved, users can try several steps: checking their internet connection, updating the Snapchat app, clearing the app cache (on Android), restarting the app or their phone, and ensuring camera permissions are enabled. If issues persist beyond the outage, reporting bugs through Snapchat’s support is advised.

In summary, Snapchat's malfunction at present is largely due to the ongoing AWS network outage impacting multiple services, and restoration depends on AWS resolving their internal network issues.

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