why isnt snapchat working

why isnt snapchat working

8 hours ago 2
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Snapchat is currently experiencing issues primarily due to a widespread outage caused by disruptions at Amazon Web Services (AWS), which provides cloud infrastructure that Snapchat and many other online platforms depend on. This AWS outage caused Snapchat to have problems sending snaps, loading messages, and general app functionality starting around Monday, October 20, 2025. Although some services started to recover by Monday evening, intermittent connectivity problems may still be occurring.

If Snapchat is not working for you specifically, here are some practical steps you can take:

  • Check your internet connection and switch between Wi-Fi and mobile data to rule out network issues.
  • Restart the Snapchat app by fully closing and reopening it.
  • Restart your phone to clear potential glitches.
  • Clear the Snapchat app cache from your device settings (especially on Android).
  • Make sure your Snapchat app is updated to the latest version from the App Store or Google Play Store.
  • Ensure Snapchat has all necessary permissions, such as camera access.
  • If problems persist, consider logging out and logging back into Snapchat.

These troubleshooting steps might help if your issue is local and not solely due to the AWS outage. However, if the outage is the cause, the resolution depends on Amazon fixing their cloud services.

In summary, Snapchat is not working mainly because of the ongoing AWS cloud service disruption impacting many apps globally. Meanwhile, checking your connection, updating the app, restarting, and clearing cache are effective ways to try solving individual app problems until the broader outage is resolved.

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